Tap the Shopping Cart Icon Seven Times
Start by tapping the shopping cart icon seven times quickly. This can often refresh the connection and resolve the issue immediately.
Still Not Working? Try This:
Force close the TippyProX app.
Open the iPad’s Settings, go to WiFi, and confirm that the device is connected to a reliable WiFi network.
If needed, forget the current network and reconnect to ensure a fresh connection.
Once reconnected, reopen the TippyProX app and try sending the transaction again.
If this does not work please call technical support you may need update the device ID in your POS. 1-855-831-2323