Happy May Tippy Family!
This month's Sprout with Tippy brings you helpful tips for introducing Tippy to your clients at the front desk.
Whether you're new to Tippy, have expanded your business and hired new staff, or simply need a refresher, this email is for you! The most common request that our Account Managers get, is for suggested verbiage to help staff explain Tippy to their clients.
We have compiled a few of those specific scenarios below, along with our responses.
"If you would like to use your credit card to leave your service professional a tip today, allow me to introduce you to Tippy! Our team LOVES Tippy because they receive your tip INSTANTLY and they know it came from YOU! In order to make this all possible there is a small convenience fee included in the amounts presented."
EXTRA TIP! Explaining the Tippy Convenience fee to a client who asks what it's for:
“To ensure your service professional(s) is/are getting their tips directly and in a timely manner, there is a small convenience fee included to make this possible.”
Keep in mind - we always offer complimentary one-one-one training sessions if you feel that you or your staff would benefit from it. To set that up, please reach out to your Account Manager, or reply directly to this email
We are committed to helping you and supporting your team with a personalized ‘Thank You’ to your clients.
Contact Tippy Support at 855.831.2323 or [email protected] - for more information and assistance with getting connected - we’re here to help!