1. Unbox Your Tippy Kit
Confirm you have received all equipment:
iPad in a black stand
Adyen EMV Reader
Power blocks and cables
2. Power On the Kiosk
Plug the iPad (in the black stand) into a direct power source and turn it on.
3. Connect to Wi-Fi
Connect the iPad to a reliable Wi-Fi network.
Tip: We recommend using a private network with minimal traffic.
4. Open the Tippy Pro App
Locate the Tippy Pro App (purple “T” icon) on the home screen
Swipe through the introductory screens
5. Enter Your Company Code
Find the code on the "How-To" pamphlet included in your box
ORLog in to your Tippy Dashboard to retrieve it: https://dashboard.meettippy.com
6. Select Your Business Location
If your company has multiple locations, choose the one where this kiosk will be used.
7. Send a Security Code
Select an approved user to receive the login code via text or email
Note: If only the owner is registered, they will be the only available option.
Important:
If no users appear, the owner must first log in to the Tippy Dashboard to verify their email and phone number: https://dashboard.meettippy.com
8. Enter the Security Code
Once received, enter the security code to proceed.
9. Pair the Adyen EMV Reader
Tap the Menu icon (three stacked lines) in the top left corner
Select “Manage Reader”, then choose “Manage New Reader”
A Black popup titled “Card Readers” will appear. Tap “Pair Reader”
On the Adyen Reader, press and hold the pairing button until the lights flash green
Place the reader near the iPad
10. Confirm Pairing
The reader should appear on your pairing screen with the Serial Number – you can confirm this by verifying the serial number on the back of the reader
Another black pop-up screen will appear with instructions to double click the button on the side of the reader to confirm pairing
An iOS prompt to confirm Bluetooth Pairing will appear – select “Pair” – select “Done” when all prompts are completed
Under “Card Readers” the new device should be listed – please tap on the device to confirm if reader requires an update – if so, select and let update complete
Once completed, tap on the ‘X’ button to close out of the pairing menu and select the ‘<’ arrow to return to the App home screen
Complete a test transaction to confirm reader set up
Note: It can take the reader up to 5 minutes to finish pairing - if you attempt a test transaction and receive an error - give the reader a few minutes to finalize the set up and attempt again