1. Check WiFi Connection
Make sure your iPad is connected to a working WiFi network.
2. Forget and Reconnect to the Network
If you're connected but still experiencing issues, try forgetting the network and reconnecting:
Open the Settings app on your iPad
Tap Wi-Fi
Find your current network and tap the (i) icon next to it
Tap Forget This Network, then confirm
Go back to the Wi-Fi screen, select your network again, and enter the WiFi password to reconnect
3. Reopen the Tippy App
Once re connected to WiFi:
Reopen the Tippy Pro app
Enter your company code when prompted