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All CollectionsStuck in the Mud?iPad Troubleshooting (Stand Alone Solution - Double Swipe)
Why does my 'Settings Screen' open when I try to process a tip?
Why does my 'Settings Screen' open when I try to process a tip?
Updated today

Oops! It looks like your settings are off.

Scroll down and select apps on the left for Tippy ProX to open.

Ensure the following settings are enabled:

  • Bluetooth

  • Microphone

  • Location Services: Set to "While Using the App".

** uh-oh, it’s grayed out. Go back up to the Privacy Settings (the blue square with white hand) and turn the locations on**

Reopen the Tippy Prox app and initiate a test transaction double checking the last screen says 'Insert or tap to pay'

X' out of the last page to cancel the transaction.

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